Privacy Policy

Introduction

JUTH Enterprise ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information you share with us through our website at juth.co.za or when you contact us directly.

This policy is in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013, which governs the processing of personal information in South Africa.

Information We Collect

Information you provide directly

When you use our contact form or reach out to us, we may collect:

• Your full name
• Your phone number
• Your email address
• The nature of your enquiry or service request
• Any other information you voluntarily include in your message

Information collected automatically

When you visit our website, certain information may be collected automatically through third-party services including:

• Basic traffic and usage data via Cloudflare Analytics (no personal identifiers, no cookies)
• Cookies set by embedded Facebook content (Facebook Page Plugin) — see the Cookies section below
• Font delivery data via Google Fonts

How We Use Your Information

We use the information you provide solely to:

• Respond to your enquiry or service request
• Provide you with a quote or information about our services
• Follow up on an existing job or booking
• Communicate with you about work we are carrying out on your behalf

We do not use your personal information for unsolicited marketing, and we do not sell, rent, or trade your information to any third party.

How We Store Your Information

Contact form submissions are processed through Formspree, a third-party form handling service. Submissions are forwarded to our email inbox at info@juth.co.za and may be stored temporarily on Formspree's servers. Formspree's own privacy policy applies to data processed through their platform.

Email correspondence is stored on our mail server hosted by Axxess Hosting in South Africa.

We retain your information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

Cookies

Our website uses a minimal number of cookies. Here is an honest breakdown:

Strictly necessary

• Formspree may set a session cookie to process your form submission. This is essential to the functioning of the contact form and does not require your consent.

Third-party cookies

• Our website embeds a Facebook Page Plugin to display our latest posts. Facebook may set cookies through this embed when the page loads. These are third-party cookies set by Facebook and are governed by Facebook's Privacy Policy.
• Google Fonts are loaded from Google's servers when you visit our site. Google may log basic request data. See Google's Privacy Policy.

How to manage cookies

You can control and delete cookies through your browser settings. Note that disabling cookies may affect the functionality of some parts of this website.

Your Rights Under POPIA

As a data subject under POPIA, you have the right to:

• Be informed about what personal information we hold about you
• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal obligations
• Object to the processing of your personal information
• Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, contact us at info@juth.co.za or on 078 766 5494. We will respond within a reasonable timeframe.

Information Regulator

If you believe we have handled your personal information improperly and you are not satisfied with our response, you have the right to lodge a complaint with the Information Regulator of South Africa:

• Website: inforegulator.org.za
• Email: inforeg@justice.gov.za

Third-Party Links

Our website contains links to our Facebook page and other external platforms. We are not responsible for the privacy practices of those platforms. We encourage you to read their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please get in touch:

• Email: info@juth.co.za
• Phone / WhatsApp: 078 766 5494
• Facebook: JUTH Enterprise
• Location: Cape Town, South Africa